Frequently Asked Questions

1. What does Ryepac offer?

Ryepac offers premium cake and bakery packaging including cake boxes, tall cake boxes, window boxes, cupcake boxes, brownie boxes, pastry boxes, and more.

2. Do you offer low MOQ packaging?

Yes. We focus on low MOQ packaging options suitable for home bakers, small businesses, and growing brands.

3. Do you offer custom branding or printing?

Yes, custom branding and printing options are available on selected products depending on quantity and design requirements.

4. What is the minimum order quantity?

MOQ varies by product. Product-specific MOQ details are mentioned on the website.

5. Do you ship across India?

Yes, we ship across India.

6. How long does shipping take?

Shipping timelines depend on the delivery location and product availability. Most orders are dispatched within 2–5 working days

7. How are shipping charges calculated?

Shipping charges are calculated based on:

Delivery location

Parcel dimensions

Order value

Courier zone

Final shipping charges are shared before payment confirmation.

8. Are the product colors exactly the same as shown in photos?

We try our best to display accurate product colors and finishes. However, slight variations may occur due to lighting, screen settings, and printing differences.

9. Can I place bulk orders?

Yes. Bulk orders are welcome. Please contact us directly for pricing and availability.

10. Do you accept Cash on Delivery (COD)?

Currently, we only accept prepaid orders.

11. What payment methods do you accept?

We currently accept:

UPI

Bank Transfer

Online Payment

12. What if my package arrives damaged?

If your package arrives damaged, please contact us within 24 hours of delivery with clear photos/videos of the package and products.

13. Can I cancel my order?

Orders can only be cancelled before dispatch. Custom printed or personalized orders cannot be cancelled once production has started.

14. Do you offer returns or exchanges?

Due to the nature of packaging products, returns and exchanges are handled on a case-by-case basis. Please contact us for support.