Shipping policy

Ryepac — Shipping Policy



At Ryepac, we aim to provide safe, reliable, and timely delivery of packaging products across India.



Order Processing

Orders are processed after payment confirmation.

Standard orders are usually processed within 2–5 working days.

Custom printed or bulk orders may require additional processing time.



Shipping Coverage

We currently ship across India.

Delivery availability may vary depending on courier serviceability in certain locations.



Shipping Charges

Shipping charges are calculated based on:

Delivery location

Parcel dimensions and volumetric weight

Order quantity

Courier zone

Final shipping charges are shared with the customer before dispatch.



Estimated Delivery Time

Estimated delivery timelines:

Metro Cities: 5–7 working days

Other Cities & Towns: 7–10 working days

Remote Areas: Delivery timelines may vary

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, strikes, or operational issues.



Order Tracking

Tracking details will be shared once the order has been dispatched.



Packaging & Handling


All orders are packed carefully to minimize transit damage.

However, courier handling is outside our direct control. Minor external packaging wear during transit may occasionally occur.



Damaged Deliveries

If your order arrives damaged:

1. Contact us within 24 hours of delivery

2. Share clear photos/videos of:

Outer package

Shipping label

Damaged products

Damage claims reported after 24 hours may not be eligible for review.



Failed Deliveries

Customers are requested to provide accurate shipping details and remain reachable during delivery attempts.

Ryepac is not responsible for delays or failed deliveries caused by:

Incorrect address details

Unreachable phone number

Refused delivery

Additional shipping charges may apply for re-shipping.



Custom & Personalized Orders

Custom printed or personalized orders may require longer processing timelines and are generally non-returnable.



Contact

For shipping-related support or queries, please contact us through our official communication channels.



Thank you for choosing Ryepac.